Sectors

Business Process Outsourcing

Covid-19 has forced many in the BPO (Business Process Outsourcing) sector to discard established practices and ways of working and embrace solutions that enable their teams to work remotely; deliver compelling customer experiences and maintain oversight and visibility of performance.

Our OPX Platform enables BPO providers to deliver on this, addressing some of the core themes that are challenging a sector which is now looking to go beyond a focus on lowest cost transactional and operational work efforts.

Discover how OPX helped HCL deliver more compelling services to its clients and how the OPX Platform works across the BPO sector.

Insurance

Digital transformation in insurance is here. As the industry is disrupted, insurers are harnessing the power of technology to seize new opportunities.

Our OPX platform helps P&C insurers, life carriers and reinsurers improve their middle and back-office operations, and channel their energies into developing new sources of revenue growth in the ‘new age’ of insurance.

From challengers looking to grow, to the household names offering new digital services and managing multiple legacy acquisitions, OPX is the tool to optimise the operation you have while you build the operation you want.

Public Sector/Charities

In the face of constant change and global upheaval, adopting an agile mindset and an innovation culture creates new opportunities to transform the public sector and bring revised and new services to life, affordably and efficiently.

OPX allows you to harness the power of work orchestration so you can put citizens, communities, workers and businesses at the heart of this progress.

Discover how OPX helped Student Loans deliver more compelling services to the UK student population and how the OPX Platform can work across Public Sector.

Utilities

Our world runs on utilities. We combine deep expertise in this sector with OPX’s leading edge technology to help companies, including electricity, gas and water organisations, reinvent their middle and back offices to accelerate performance and drive future value and growth.

From power generation and transmission to energy retail and enterprise functions, the OPX platform stands ready to address the many changes this sector is facing – from increased customer expectations and the opening up of markets to competition, to stricter regulations and oversight.